Agent Dashboard

Instructions for running Search by Telephone
For non members; send this message Here are the steps
1. Become a member
2. Load your account balance
3. Provide a telephone
4. If found we show you a pic or name of the owner
5. Then we send you the pdf report and debit your account N1k
Search by Telephone Use this link to run the search
Check Member Balance Use this link to check member Account Balance
Steps required to run search
  1. Ask if a member
  2. If yes, ask for email
  3. If no send registration link
  4. If requested send Load Account Balance Link
  5. Use email to check account balance
  6. if amount =>1000 ask for telephone number
  7. If amount is < N1000 ask member to load account balance
Running the Search
  1. Request the Telephone number they want to search
  2. Run the search using this link
  3. If no record found, send message to member “No Record Found”
  4. Do not charge the member account
  5. If record found, send name (First, Middle and Last) go customer
  6. Ask if they want the record sent
  7. If yes. save the result to a pdf and label as Search Result – {Customer Name}
  8. Charge the customer account be clicking on Update, deduct N1000 from Balance and click update.
  9. Go to email and send eamil to customer with the pdf as attachment.
  10. Body of email should say “Please find attached. Account has been debited
  11. Sublect of email should say “Search by Telephone
  12. Once sent. Communicate that to the customer